What action can you take against a false collections claim on your credit report?
Thursday, February 19th, 2009
jenjonessb asked:
A prior cable provider has a collections claim on my credit report for $35. When moving away from the area (2 years ago) they do not show that I returned the cable modem (which I did). I was not aware of this until I went to refinance my auto loan. I called the company two weeks ago today and they were looking into the issue. Since then I have spoke to 5 different people and no one is calling me back - and I have called 30+ times where the call is unable to connect because the lines are all full.
A prior cable provider has a collections claim on my credit report for $35. When moving away from the area (2 years ago) they do not show that I returned the cable modem (which I did). I was not aware of this until I went to refinance my auto loan. I called the company two weeks ago today and they were looking into the issue. Since then I have spoke to 5 different people and no one is calling me back - and I have called 30+ times where the call is unable to connect because the lines are all full.
I want this off of my credit report because it is hurting my ability to refinance at the low rate. I tried disputing it with Experian and it came back as a confirmed current claim.
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